North American Management
assists our customers by ensuring that federal, state and local government programs are measured for program efficiencies and effectiveness. Our evaluation results are used to document agency/program challenges and successes, as well as to inform stakeholders of strategies that work and deficiencies to be addressed.
Our program monitoring and evaluation services measure program implementation, identify unanticipated outcomes, and address programmatic and technical assistance needs. To ensure that data collection methods and measures are consistent and achieve maximum impact, our systems and tools have been specifically designed to measure the impact of organizational/ program policy, systems, and environmental change strategies.