North American Management
provides a full and comprehensive suite of business tools and systems specifically designed to assist Public Housing Agencies to achieve a high performer status, including but not limited to the following services:
Technical Assistance
North American Management has provided housing expertise to low income public housing programs by providing written policies, procedures and program manuals; conducted resident and community based meetings.
Program Assessments
North American Management has conducted program assessments and Memorandums of Understanding by identifying and resolving deficiencies and implementing recovery strategies.
Training
Our housing experts have provided board governance, executive training and performance based training on new housing regulations, policies, initiatives, and procedures, always emphasizing the needs of the adult learner receiving current information on new rules, regulations, formulas or directives.
Policy and Research
North American Management has provided a comprehensive suite of policy and research support to the US Department of Housing and Urban Development and directly to Public Housing Agencies in the areas of management analysis, research, data validation and report development. We’ve conducted, examined and analyzed agencies policies and procedures relating to personnel, travel, internal controls, risk mitigation, contracting, and quality control reviews, tenant occupancy, maintenance and financial management. We have conducted financial reviews and analysis of audited and un-audited financial statements and records including budget, management, accounting and financial conditions and the assessment of information needs and recommendations for improvement.
Maintenance and Modernization
North American Management has developed efficient and effective maintenance and modernization systems enabling Public Housing Agencies to be in full compliance with the US Department of Housing and Urban Development program guidelines including procurement practices, funding schedules, budget controls, performance evaluation tools, and management practices. North American Management has developed Management Needs. Assessments, Physical Needs Assessments, Five Year Action Plans, Annual Statements, and Performance and Evaluation Reports.
- Program Assessments and Improvement Plans
- Financial Analysis and Management
- Admissions and Occupancy Plans
- Procurement and Contracting
- Maintenance Plans
- Program Management